Computer & Equipment Requirements

Arise Platform — Computer & Equipment Requirements (Updated for 2025)

Quick check: You’ll run a PC Scan before certification to confirm your device meets requirements. The Arise policy is updated often—these specs come from the most recent policy (Aug 1, 2025). Arise Work From Home

1) Computer (Windows PC only)

  • CPU (Processor): Modern Intel Core or AMD Ryzen (e.g., Intel Core i3/i5/i7/i9 or AMD Ryzen 3 or better).
    ARM-based devices are not supported (examples: Microsoft Surface on ARM, Chrome OS). Arise Work From Home

  • RAM: 4GB min, 8GB recommended. Arise Work From Home

  • Storage: 60GB+ total, with 20–30GB free recommended. Arise Work From Home

  • Operating System: Windows 11 (genuine, fully updated; beta/dev builds not allowed). Arise Work From Home

  • Monitors/Resolution: 1280×1024 min; 1920×1080 (Full HD) recommended; some programs may require dual monitors. Arise Work From Home

  • USB: At least one USB 3.0 port for a wired headset/flash drive. Arise Work From Home

Not supported: Mac/macOS, Chromebooks, tablets, netbooks, mobile devices. Arise Work From Home

2) Internet (Hard-wired only)

  • Connection: Ethernet to router/modem (Wi-Fi not permitted for any Arise systems). Arise Work From Home

  • Speed: 10 Mbps down / 3 Mbps up minimum; 30/10 recommended.

  • Latency: ≤120 ms (≤50 ms recommended). Arise Work From Home

  • Prohibited: 5G hotspots, satellite, microwave links, cellular hotspots, USB modems, VPNs/proxies. Arise Work From Home

If your laptop lacks an Ethernet port, use a USB (or USB-C) to Ethernet adapter.

3) Headset & Phone (varies by program)

  • Class/servicing headset: Hard-wired USB headset with phone-quality audio (no Bluetooth).
    (Commonly used brands include Plantronics/Poly, Logitech, Jabra, Microsoft.) Arise Work From Home

  • Telephone line: Only if the specific program requires it (POTS/cable/digital/desk VoIP; no softphones). Check the Opportunity Announcement. Arise Work From Home

4) Security & Software

  • Browser: Current Edge / Firefox / Chrome (Windows).

  • Windows Security: Real-Time Protection enabled; avoid other conflicting security suites. Arise Work From Home

  • Secure Remote Worker (SRW/ASD): You’ll install Arise security software when required by a program. Arise Work From Home

5) PC Scan (before enrolling)

Run the official PC Scan (Windows + Firefox/Chrome) to verify specs and connection. If you fail any item (CPU, OS, RAM, speeds/latency), fix and re-scan. Arise Work From Home

Walmart In-Store Friendly Picks (Windows + USB + Ethernet-ready)

These are examples that typically pass the PC Scan for many programs. Always run the PC Scan before you enroll.

Recommended laptop targets

  • CPU: Intel Core i5 (12th-gen or newer) or Ryzen 5

  • Memory: 8GB+ RAM

  • Storage: 256GB SSD

  • Ports: USB-A for headsets; Ethernet port or plan to add a USB/USB-C → Ethernet adapter

Headset targets

  • USB-A/USB-C, wired, noise-canceling mic, on-ear or over-ear

  • Avoid Bluetooth/wireless for class/servicing

Below are in-stock items we found that fit those targets: